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Privacy Policy

Last updated: June 15, 2025

1. Introduction

PDFKit ("we", "us", or "our") operates the website at pdf.explorme.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our PDF tools. Please read this policy carefully.

2. Information We Collect

Account information: When you create an account, we collect your email address and a hashed password. We never store plain-text passwords.

Uploaded files: Files you upload for processing are held in temporary server storage only for the duration of your session. Free-plan files are deleted immediately after download. Pro and Team plan files may be retained for 30 and 90 days respectively as your file history.

Usage data: We collect anonymized analytics data (page views, tool usage frequency) via Google Analytics to improve our service. No personally identifiable information is transmitted to analytics providers.

3. How We Use Your Information

  • To provide and operate the PDF processing tools
  • To manage your account and subscription
  • To send transactional emails (receipts, password reset)
  • To improve and develop new features based on aggregated usage patterns
  • To comply with legal obligations

4. File Security and Retention

All file uploads and downloads are transmitted over HTTPS using TLS encryption. Files are processed on secure servers and are never used for training AI models or shared with third parties.

Files are permanently deleted from our servers according to your plan tier. You can also delete your file history manually from the Dashboard at any time.

5. Third-Party Services

We use the following third-party services to operate PDFKit:

  • Stripe — payment processing. We do not store your card details; Stripe handles all payment data under their own PCI-DSS compliance.
  • Google Gemini AI — powers AI features (chat, summarization, translation). Document content is sent to Gemini APIs to generate responses and is subject to Google's privacy terms.
  • Google Analytics — anonymized usage analytics.
  • Google AdSense — advertising. Google may use cookies to serve relevant ads.

6. Cookies

We use essential cookies for authentication (session management) and third-party cookies for analytics and advertising. You can control cookie behavior through your browser settings.

7. Your Rights

Depending on your jurisdiction you may have rights to access, correct, delete, or export your personal data. To exercise any of these rights, contact us at the email address below.

8. Children's Privacy

PDFKit is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email and update the "Last updated" date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at kr.aditya2602@gmail.com.